Calling for Assistance

When calling Roadside Assistance, have the following information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the vehicle
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle
• Description of the problem

    See also:

    Coverage
    Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permissi ...

    Brakes
    This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and go or b ...

    Your Responsibility
    Increase the volume of the radio if the OnStar advisor cannot be heard. If the light next to the OnStar buttons is red, the system may not be functioning properly. Press and request a vehicle ...