Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following:

• Events caused by fraud or bad faith by the driver.

• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.

• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.

• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.

• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.

• Any damage to the vehicle without intent, derived from the services provided.

• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.

• Cost of all maneuvers required to access the vehicle when it is not available to be towed.

• Cost of fuel provided.

Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.

    See also:

    Brake Assist
    This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions. This feature uses the stability system hydraulic brak ...

    Ultrasonic Parking Assist
    Ultrasonic Rear Parking Assist (URPA) uses sensors on the rear bumper to detect objects while parking the vehicle. It operates at speeds less than 8 km/h (5 mph). URPA uses audio beeps to provide dis ...

    OnStar®
    If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data collectio ...