Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Tire and Loading Information Label
    Label Example A vehicle specific Tire and Loading Information label is attached to the vehicle’s center pillar (B-pillar). With the driver door open, you will find the label attached below ...

    Safety Belt Care
    Keep belts clean and dry. WARNING! Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only wi ...

    Passenger Sensing System
    Your vehicle has a passenger sensing system for the right front passenger’s position. A passenger airbag status indicator in the rearview mirror will be visible when you turn your ignition key to ...