Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    StabiliTrak® System
    Your vehicle is equipped with StabiliTrak®, Electronic Stability Control (ESC) which combines antilock brake, traction and stability control systems and helps the driver maintain directional cont ...

    Keyless Unlocking
    With the RKE transmitter within 1m(3 ft), approach the front door and pull the handle to unlock and open the door. If the transmitter is recognized, the door will unlock and open. Entering ...

    Remote Trunk Release
    To open the trunk, press on the Remote Keyless Entry (RKE) transmitter. Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when secur ...