Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Security Light
    The immobilizer light should come on briefly as the engine is started. If it does not come on, have the vehicle serviced by your dealer. If the system is working normally, the indicator ligh ...

    Keyless Unlocking
    With the RKE transmitter within 1m(3 ft), approach the door and pull the handle to unlock and open the door. If the transmitter is recognized, the door will unlock and open. Entering any door oth ...

    Finding a Program Type (PTY) Station(RDS and XM™)
    To select and find a desired PTY perform the following: 1. Turn the P-TYPE knob to select a PTY. 2. Once the desired PTY displays, press the SEEK TYPE button to select and go to the PTY’s fir ...