Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery Replacement
    Replace the battery if the REPLACE BATTERY IN REMOTE KEY message appears in the DIC. See “REPLACE BATTERY IN REMOTE KEY” under DIC Warnings and Messages for additional information. Notice ...

    Engine Overheating
    The vehicle has several indicators to warn of engine overheating. You will find an engine coolant temperature gauge on the vehicle's instrument panel cluster. See Engine Coolant Temperature Gauge . ...

    Automatic Transmission
    The automatic transmission has a shift lever located on the console between the seats. The selected gear is also shown in the instrument cluster. P (Park): This position locks the drive wheels ...