Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Roadside Assistance Program
    U.S.: 1-800-252-1112 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Buick, you are automatically enrolled in the Roadside Assistance program. This program provides techn ...

    Setting the 12/24 Hour Format
    1. Press the CONFIG button and select Time Settings, or press . 2. Highlight 12/24 Hour Format. 3. Press SELECT to select the 12 hour or 24 hour display format. ...

    How to Detect a Tamper Condition
    If  is pressed and the horn sounds, an attempted break-in occurred while the system was armed. If the alarm has been activated, a message will appear on the DIC. See Anti-theft Alarm ...