Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Extending Engine Run Time
    The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can only be extended once. When remote start is extended, the second 10 minutes w ...

    Using the Universal Remote System
    Press and hold the appropriate Universal Remote system button for at least half of a second. The indicator light will come on while the signal is being transmitted. ...

    Battery Replacement
    To change the batteries, do the following: 1. Remove the battery compartment door located on the bottom of the remote control. 2. Replace the two AA batteries in the compartment. Make sure that ...