Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or
write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Rear Seat Entertainment System
Your vehicle may have a DVD Rear Seat
Entertainment (RSE) system. The RSE system
includes a DVD player, a video display screen,
two sets of wireless headphones, and a remote
control. ...
Error Messages
If Disc Read Error displays and/or
the disc comes out, it could be for
one of the following reasons:
• The disc has an invalid or
unknown format.
• The disc is not from a correct
region. ...
Turn-by-Turn Navigation
1. Push to connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the
vehicle.
4. Follow the voice-guided
commands. ...