Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Services Specific to Canadian Purchased Vehicles
    • Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. • Lock-Out Service: Vehicl ...

    Sending a Stored Name Tag During a Call
    1. Press . The system responds with “Ready” followed by a tone. 2. Say “Send name tag.” The system responds with “Say a name tag to send tones” followed by a tone. 3. Say the name ...

    Using the Delete All Name Tags Command
    The delete all name tags command deletes all stored phone book name tags and route name tags for OnStar (if present). To use the delete all name tags command: 1. Press and hold for two seconds. ...