Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Parental Control
    This button is located behind the video screen. Press this button while a DVD or CD is playing to freeze the video and mute the audio. The video screen will display Parental Control ON and the p ...

    Hands-Free Calling
    1. Push . System responds: “OnStar ready.”. 2. Say “Dial.” System responds: “Please say the name or number to call.”. 3. Say the entire number without pausing, including a “1” ...

    Auto Rear Defog
    If equipped, this will allow you to turn the auto rear defog on or off. This feature will automatically turn on the rear defogger when it is cold outside. Press SELECT when Auto Rear Defog i ...