Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Traction Control System (TCS)
    The vehicle may have a traction control system that limits wheel spin. The system turns on automatically every time the vehicle is started. ► To turn off traction control, press and release the ...

    If the Vehicle Is Stuck
    Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. If stuck too severely for the traction system to free the vehicle, turn the traction system off and us ...

    Conditions in Which Remote Start Will Not Work
    The remote vehicle start feature will not operate if: The key is in the ignition (key access) or if the key is in the vehicle (keyless access). The hood is not closed. The hazard warning fl ...