Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 feet) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote K ...

    Securing a Child Restraint in the Right Front Seat Position
    This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint. In addition, the vehicle has a passenger sensing system which ...

    How the System Works
    URPA comes on automatically when the shift lever is moved into R (Reverse). A single tone sounds to indicate the system is working. URPA operates only at speeds less than 8 km/h (5 mph). An ...